A:
Yes, Taizhou Rainshine Intelligent Home Furnishing Co., Ltd. has a complete production line, advanced equipment and technology, and professional R&D personnel.
FAQ
FAQs
- Q: Does the company have a complete production line and advanced technology?
- Q: What is the company's R&D direction?A:The company is committed to developing and producing high-quality functional iron frame products for elderly chairs, supporting various functional customization operations to meet the different needs of different customers.
- Q: What should I do if I encounter problems during the debugging of the elderly chair?A:If you encounter problems during the debugging process, please first check the common problem solving section in the product manual. If the problem is still not solved, you can contact our after-sales team for consultation and repair.
- Q: How to adjust to the most suitable sitting position when using the elderly chair for the first time?A:According to personal height and comfort requirements, the height, tilt angle and back support of the elderly chair can be adjusted through the function adjustment button or handle provided by the product to achieve the most suitable sitting position.
- Q: What is the warranty period for Rainshine products?A:The warranty period for specific products may vary depending on the product type and purchase time. You can refer to the product manual or contact our customer service team for detailed warranty terms.
- Q: Is there an additional charge for repair services?A:During the warranty period, repairs for faults caused by non-human factors are usually free of charge. If the warranty period is exceeded or the damage is caused by human factors, a certain repair fee may be charged. The specific fee will be determined after evaluation based on the actual situation.
- Q: Does Rainshine provide on-site repair services?A:Yes, we provide on-site repair services. After receiving your repair request, we will arrange professional repair personnel to provide you with service as soon as possible.